FAQ

Mid-Mo Moms Cleaning LLC | Serving Mid-Missouri with Reliable, Professional Cleaning

We know hiring a professional cleaning service — especially for the first time — can come with a lot of questions. Whether you’re a homeowner, landlord, realtor, or contractor, we want to make sure you feel confident and informed when working with us.

Here’s everything you need to know before booking your cleaning with Mid-Mo Moms Cleaning LLC.

General Questions

Who do you serve?
We proudly serve homeowners, renters, landlords, realtors, and contractors throughout Mid-Missouri. Whether you’re moving out, prepping a home for sale, cleaning up after construction, or just need regular residential cleaning — we’re here to help. We clean homes in Columbia, Clark, Fulton, Mexico, Moberly, Boonville, Centralia, Ashland, and surrounding areas.
Yes! Mid-Mo Moms Cleaning LLC is fully licensed, bonded, and insured. Our team members are background-checked and trained. You can feel confident knowing your property is in safe, professional hands.

You can fill out our fast and easy quote form here:
👉 Request a Quote
You’ll tell us the type of service, square footage, number of rooms, and any add-ons you want. We’ll review and send you a customized quote within 1–2 business days.

Yes. For turnover cleaning jobs, we require a $200 deposit to
reserve your appointment. The remaining balance is due upon completion.
For residential cleaning, deposits may not be required unless add-ons or specialty services are requested.

We accept:
Cash
Card
Digital invoice (we’ll send you a receipt)
We do not currently accept checks.

We recommend booking at least 1–2 weeks in advance, especially during busy months like spring, summer, and holidays. For recurring residential clients, we suggest setting up a regular slot to ensure consistent availability.

Residential Cleaning FAQs

What’s included in a standard residential cleaning?
Our base package includes:
  • Dusting all surfaces and baseboards
  • Sweeping and mopping hard floors
  • Vacuuming carpets & rugs
  • Kitchen cleaning (counters, appliance exteriors, sink)
  • Bathroom sanitizing (toilets, tubs, sinks, mirrors)
  • Trash removal and liner replacement
  • Wiping switches, doors, and doorframes
You can also add services like oven cleaning, fridge interiors, laundry, carpet shampooing, or window cleaning.
Not at all! As long as we have safe access to the home, you do not need to be there. Many clients leave a key, provide a code, or arrange for a family member or realtor to let us in.
Yes. Every home is different, and we tailor our cleanings to your needs. If there are rooms to skip, areas to prioritize, or specific instructions, we’re happy to follow them.

Absolutely. We love pets! Just let us know ahead of time so we can bring the right tools for fur or
odor issues. We require a $40 pet fee.

Turnover & Move-Out Cleaning FAQs

What’s included in your turnover cleaning service?
What’s included in your turnover cleaning service?
  • Inside of fridge and oven
  • Cabinets and drawers (inside and out)
  • Interior windows (reachable and tilt-in only)
  • Baseboards, doors, walls, and trim
  • Deep bathroom and kitchen sanitation
  • Floors swept, vacuumed, and mopped
  • Trash removed
Everything is included — no need to choose add-ons. These cleans are designed to prepare a home for new tenants, buyers, or walkthroughs.
As of 2025, we no longer service short-term rentals or Airbnbs. Our focus is on move-out, turnover, post-construction, and residential cleaning services only.
Yes. We can service apartment complexes, duplexes, and multi-unit properties — just be sure to give us advance notice and accurate details so we can allocate the right time and team size.
We do light trash removal and can handle bagged items or small furniture upon request. For large-scale junk hauling or furniture disposal, we recommend hiring a licensed junk removal service. We’re happy to coordinate timing if you’re using both.

Post-Construction Cleaning FAQs

What’s included in post-construction cleaning?

We offer 3 levels of cleaning:
Rough Clean: Removes debris, labels, sweep-out
Final Clean: Full wipe-down, floor cleaning, cabinet interiors, window sills
Touch-Up Clean: Smudge removal, dust redo, pre-photo prep
We clean trim, walls, cabinetry, light fixtures, bathroom/kitchen surfaces, and more. It’s ideal for new builds, remodels, and flips.

Yes — as long as the paint is dry and it’s not a hazardous condition (e.g., uncured materials or lead). We bring HEPA vacuums, microfiber cloths, and the right tools to reduce airborne dust and polish every surface.

Our rates are based on square footage and service level:
Rough Clean: $0.20/sq ft
Final Clean: $0.26/sq ft
Touch-Up Clean: $0.18/sq ft
Larger homes or heavily soiled sites may incur custom pricing.

Yes. Please ensure the space is safe, accessible, and free from major tools, debris, and wet paint. We won’t clean around active construction zones. If a crew is still working, we may reschedule to protect our staff and your project.

Location & Travel FAQs

Where are you located?
We’re based in Clark, Missouri, and proudly serve Columbia and surrounding Mid-Missouri towns.
We charge a $25 travel fee for jobs more than 30 miles from Clark, MO. This helps cover mileage, time, and fuel.
Possibly. For homes over 45 miles away, we may offer service on a limited or monthly basis. Contact us for a custom quote.

Reschedules, Cancellations & Refunds

What’s your cancellation policy?

We require at least 24 hours notice to cancel or reschedule. Cancellations result in deposit
forfeiture. We reserve your slot in good faith, and our teams rely on that income — so please
notify us promptly if plans change.

We offer a 100% satisfaction guarantee. If something was missed, let us know within 24 hours, and we’ll come back and make it right — no extra charge.
Just call or text us as soon as possible. We’ll work with you to find a new date that works. The more notice you give, the easier it is to reschedule.
Yes. Every team member goes through background checks, training, and onboarding. Your safety, privacy, and peace of mind are top priorities.

Invoicing & Receipts

Will I get a receipt?
Yes. We send digital receipts for all payments, and we’re happy to provide itemized invoices for rentals or business deductions.

Yes — we can provide basic service agreements outlining
scope, payment terms, and access. Residential clients are welcome to request a written
agreement for added clarity.